Operations Buzz

LifeNet Health: From Death, Hope.

January 17th, 2010

by Ram Ganeshan

You are 40-something and just completed an Ironman. Good for you. Bad for you, you just damaged your ACL and your surgeon recommends reconstructive surgery. Thanks to LifeNet Health, a leading provider of organ and tissue transplantation located in Virginia Beach, VA, your surgeon can have the necessary tissues available for surgery so you can move on with your life. With more than 6000 lives saved and 1.8 million healed, LifeNet Health is literally as their mission statement says “saving lives, restoring health.”

This article describes LifeNet Helath’s operations. Featured are also interviews with Dick Trowbridge, Vice President of Production and Logistics; Michael Poole, Director of Tissue Operations; and Nancy D’Amico, Supply Chain Manager. This new section of Operations Buzz called “Field Notes” will feature detailed descriptions of business operations from a variety of industries.

In Conversation: LaTienda.com’s Tim Harris

December 11th, 2009

by Ram Ganeshan

Tim Harris is co-owner of LaTienda.com, the largest online Spanish-food retailer in the United States. In this edition of the “Thought Leadership Project,” Tim talks about what makes LaTienda.com unique, the company’s supply chain, the challenges of growing, and the nuances involved in managing the online food business.

In Conversation: LeggMason’s Raymond A. “Chip” Mason

December 11th, 2009

by Ram Ganeshan

It gives me great pleasure to launch Operations Buzz with a short interview with Raymond A. “Chip” Mason.

This interview is first in a series of what I call the “Thought Leadership Project.” The Thought-Leadership project is a conversation with business leaders on what it takes to operate smart and sustainable companies. Some of the questions are on leadership, the business environment, the challenges of running large organizations; and others explore the lighter side of the person that runs the organization. The goal is to explore leadership and its relationship to running smart & sustainable operations from multiple perspectives.

Welcome to Operations Buzz!

November 18th, 2009

by Ram Ganeshan

Operations Buzz is a resource base that explores a simple question: What does it take to run smart and sustainable business operations? You may not realize it, but Operations is the “heart” of a business. Business Operations manage suppliers, keep factories humming, and get the product to the customer. Smart companies also stay connected with the […]


Operations Buzz is a resource that explores what it takes to run smart and sustainable business operations. Thought leaders, articles, and visuals add to the knowledge base. Professor Ram Ganeshan of the Mason School of Business at the College of William and Mary edits this site.