Operations Buzz

Category Archives: Field Notes

How Much is a Frequent Flyer Worth?

May 14th, 2010

by Ram Ganeshan

I recently watched “Up in the Air” and could not help but marvel at Ryan Bingham’s (George Clooney’s character) perks as an elite frequent flyer on American Airlines. Out come the Champagne and a visit from the airline’s chief pilot on crossing 10 million miles. While Hollywood has taken its usual liberties with Ryan Bingham, airlines […]

Category Archives: Field Notes

LifeNet Health: From Death, Hope.

January 17th, 2010

by Ram Ganeshan

You are 40-something and just completed an Ironman. Good for you. Bad for you, you just damaged your ACL and your surgeon recommends reconstructive surgery. Thanks to LifeNet Health, a leading provider of organ and tissue transplantation located in Virginia Beach, VA, your surgeon can have the necessary tissues available for surgery so you can move on with your life. With more than 6000 lives saved and 1.8 million healed, LifeNet Health is literally as their mission statement says “saving lives, restoring health.”

This article describes LifeNet Helath’s operations. Featured are also interviews with Dick Trowbridge, Vice President of Production and Logistics; Michael Poole, Director of Tissue Operations; and Nancy D’Amico, Supply Chain Manager. This new section of Operations Buzz called “Field Notes” will feature detailed descriptions of business operations from a variety of industries.

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